We practice as Partners so that we can:
- Provide you with Orthopedic coverage for 24 hours daily
- Have the opportunity to discuss unusual or complicated cases among ourselves to provide you with the advantage of group consultation
- Assure you that if your doctor is away, the others of us have access to your records. The on-call doctor is as interested in your well-being as is your own Orthopedic doctor
- Take the necessary time off for our continued postgraduate medical education
- To have time with our families
Emergencies
In case of an Emergency----A qualified orthopedic surgeon is always available for advice or care in the case of a non life threatening emergency. After hours, our answering service will take your call and contact the physician on call for you. Our after hours number is 602-277-1558 if you feel you are having a life threatening emergency dial 911 immediately.
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Referrals/Authorizations
You must authorize, in advance, for the release of any information concerning your health to a third party, such as an attorney or insurance company. Release of this confidential information will require your signing a special form.
If you have been referred by another physician, the physician who referred you will promptly receive a letter outlining the results of our evaluation and treatment plan
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Appointments
Our phones are answered between 9:00 am and 5:00 pm with lunch taken from 12:00 pm to 1:00pm. When making an appointment you may request the physician of your choice. Your appointment time will be an approximate time. Every effort is put forth to keep your waiting to a minimum. Emergencies do occur and operations may take longer than anticipated; hence delays are unpreventable. When this happens your patience is appreciated.
If you are unable to keep an appointment we appreciate your calling as far in advance as possible. Because of emergencies we may have to reschedule your appointment. We regret that this may be done without advance notice.
To expedite your visit please click here to view, print and complete the practice forms before you visit our office. This way you may complete the forms in the comfort of your home.
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Prescriptions/Refills
Refills are issued during regular office hours only. We suggest that you call for a refill at least 48 hours before you actually need it so that your medication can be taken without interruption. Please do not call for refills outside regular office hours. The doctor on call will not have access to your medical records and cannot determine the appropriate medication for your condition.
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Fees
Charges for medical services in our office are due and payable at the time of service. If you are a member of an insurance plan of which we are a member you will be responsible for your copays and deductible prior to your visit. Please remember that the responsibility for payment rests with the patient or guardian of the patient being treated.
It is necessary that you have a copy of your insurance cards at the time of your visit. If you are a member of a HMO plan you must have a referral from your primary physician. If you do not have this information your appointment may have to be rescheduled to another day.
If unusual circumstances should make it impossible for you to meet your obligation, we invite you to call or personally discuss the matter with our financial counselors. This will avoid misunderstandings and enable you to keep your account in good standing, except when hardship warrants. Otherwise, accounts past due are referred to a collection agency. Your account with us is then considered terminated and any other service will be rendered on a “cash basis” only.
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Accepted Insurance Plans
This is list of POG accepted insurance plans. Please check with your insurance provider for more current information. POG physicians are contracted with Medicare, AHCCCS and most major PPO and HMO insurance plans and will work with and provide care for members of most industrial carriers.
- Aetna (All Plans)
- AMN / RAN
- Affordable Health Care
- Arizona Foundation (AFMC)
- BCBS
- Beechstreet
- Cigna HMO
- Cigna PPO
- CCN / First Health
- GEHA
- HealthNet
- Humana Choice Care
- LifeWise
- Medicare
- Mercy Care
- MultiPlan
- Pacificare
- PHCS
- Schaller Anderson
- Tricare Standard
- Tricare for Life
- United Healthcare
- Most major PPO Plans
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